Policy Center
Buying Request Posting Rules
These rules define the minimum quality, accuracy, shipment-term clarity, and compliance expectations buyers must follow when posting sourcing requests on ChemComply.
Use accurate product and shipment details
State quantity and destination clearly
No misleading, prohibited, or incomplete requests
Purpose
Buying requests should be clear enough for vendors to quote responsibly and for ChemComply to match the right suppliers. Requests that are vague, misleading, or incomplete may receive poor response quality or may be moderated.
Required Information
- Use the correct product name or commercial description
- Enter quantity with a usable unit such as KG, MT, Liter, Drum, Bag, or container format
- Select the shipment term that best reflects your buying requirement
- Write a meaningful description with technical, packaging, purity, and delivery context
- Provide a valid email address for quotation follow-up
Recommended Information
- Destination city, port, or country
- CAS number when known
- Grade, purity, and packaging preference
- Urgency, payment preference, and target delivery timeline
- Any regulatory, documentation, or sample requirement
Do Not Post
- False, misleading, or spam requests
- Requests for prohibited, unlawful, or restricted materials without lawful basis
- Requests intended only to harvest vendor prices without genuine buying intent
- Contact-bypass instructions or off-platform solicitation disguised as a request
Moderation
ChemComply may edit visibility, request clarification, hold review, or remove a buying request where information quality is poor or where platform rules, safety requirements, or trade compliance concerns are triggered.
Buyer Responsibility
Buyers remain responsible for confirming technical suitability, legal import/export requirements, storage compatibility, and final commercial terms before placing any order.
If you need clarification about this policy or require a written operational explanation for an order, account, or verification case, contact the platform support channel and reference the relevant order, enquiry, or account record.
